Top RCS Messaging Company in Mumbai

Troika Tech Leading the Future of Business Communication
In 2025, businesses cannot afford outdated SMS campaigns or overcrowded WhatsApp-only strategies. Customers demand personalized, secure, and interactive experiences directly on their phones. That's why Rich Communication Services (RCS) is emerging as the new standard in customer engagement.
If you are searching for the top RCS messaging company in Mumbai, look no further than Troika Tech. With expertise in AI websites, SEO, omnichannel campaigns, and RCS business messaging1, we have become a trusted partner for retail, healthcare, BFSI, and political campaigns.
What is RCS Messaging?
RCS, or Rich Communication Services, is the next-generation evolution of SMS. Instead of plain text, businesses can now send interactive, branded, and multimedia-rich messages. 79% of Indian users are more likely to respond to RCS than SMS with 42% higher CTR compared to traditional bulk SMS campaigns.
Verified Business Sender IDs
Blue tick verification for trust-building with authentic brand identity and fraud prevention for secure customer communication.
Interactive Buttons
Buy Now, Book Appointment, Pay Securely buttons enable immediate customer responses and drive higher conversion rates.
Rich Media Support
Send images, GIFs, carousels, and videos to create engaging multimedia experiences that capture customer attention effectively.
Read Receipts & Analytics
Monitor engagement metrics with AI-powered personalization for hyper-targeted campaigns delivering measurable results.
Why Businesses in Mumbai Need RCS Messaging
Mumbai is India's financial and marketing hub, where industries compete for attention in a fast-moving, multilingual, and mobile-first environment demanding cutting-edge communication solutions.RCS Benefits for Mumbai Businesses
- ✅ Higher Engagement vs SMS – Superior engagement rates versus email with interactive features and rich media support.
- ✅ Localized Campaigns – Support for Marathi, Hindi, Gujarati, and English messaging for diverse audiences.
- ✅ TRAI Compliance – Compliance-friendly messaging under TRAI and IT regulations for secure communication.
- ✅ WhatsApp API Integration – Seamless integration with websites and AI chatbots for omnichannel strategies.
- ✅ Industry-Specific Solutions – Ideal for retail, healthcare, finance, and politics where instant communication drives revenue and trust.
Troika Tech: Top RCS Messaging Company in Mumbai
RCS Business Setup & Verification: Get verified IDs and stay compliant with DLT/TRAI regulations. AI-Powered Chatbots handle customer queries instantly with seamless automation and personalized responses.
Omnichannel Messaging: RCS + WhatsApp + Email + SMS fallback strategies for maximum reach. Interactive Campaigns with rich media promotions, event invites, and product showcases delivering comprehensive analytics and reports for end-to-end performance tracking.
- Retail Success: Mumbai fashion brand achieved 32% higher CTR and 28% more sales in 3 months with interactive RCS carousels and discount codes
- Healthcare Innovation: South Mumbai hospital network reduced no-shows by 42% with automated RCS appointment reminders and lab result notifications
- Political Campaigns: Maharashtra elections delivered 36% more voter engagement with multilingual RCS campaigns in Marathi, Hindi, and English
Competitor Benchmark: Troika Tech vs. Other RCS Companies
Benefits of Choosing Troika Tech
With backing from Google, Airtel, and Jio, RCS is set to overtake SMS by 2027 in India. Key trends ahead include AI-driven personalization at scale, hybrid RCS + WhatsApp API strategies, encrypted messaging for BFSI and healthcare, and regional language RCS campaigns for Tier-2 & Tier-3 cities. Our RCS + SEO integration delivers 3-5x CTR improvement, boosted SERP rankings with verified business communication, and lower bounce rates with engaging multimedia campaigns.
Mumbai's RCS Experts
Common questions about choosing the top RCS messaging company in Mumbai for transforming your business communication strategy.
Partner with Troika Tech - India's No.1 AI Website & RCS Solutions Agency
Contact us today to launch your AI-powered RCS campaigns that drive conversions, trust, and long-term business growth. Join the future of business communication with over 5 billion RCS-supported devices worldwide.
📞 Contact: +91 9821211755 | 📧 Email: info@troikatech.in
